Shipping policy

When an order is delivered whether it is by our courier or the owner of Petal & Posy Florals (India Bolger) upon drop off no signature is required. If no one is home your flowers and/or gifts will be left on your front door step or in a sheltered place. If there are dogs or we cannot access the property the flowers and/or gifts will be returned to Petal & Posy Florals and we will contact either the recipient or the sender to arrange pick up or re-delivery (re-delivery will incur an extra charge).

We cannot accept products for return if they have been damaged by our couriers, we take great care when packing goods if they are going to be delivered to you by courier. Petal & Posy Florals cannot take responsibility for any damaged goods or lost goods occurring in transit, however we will do the best we can to help you resolve this with the courier company.